What Are Interviews
Interviews are Questions and Answers sessions that can be used for information elicitation purpose from stakeholders in when it comes to different project management activities. (E.g.: Requirement collection) An interview can either be formal or informal and it can be defined as one of the strongest and most efficient requirement gathering techniques in project management.
In order to follow a successful requirement gathering session via interviews, the project management team has to have a prepared set of questions and the response from the client needs to be noted down then and there. Most of the time, an interview is conducted between an interviewer and an interviewee, but there are certain situations where requirements will have to be grabbed from multiple stakeholders at once. In such scenarios, it’s recommended to conduct a brain storming session
When conducting interviews, it’s important to understand who to interview and what sort of questions to ask in order to gather / elicit requirements effectively. Especially, interviewing subject matter experts, experienced project participants and sponsors will help to identify the desired deliverables that need to be produced via the project life-cycle.